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Troubleshooting
General troubleshooting
I am unable to photograph the receipt completely. What can I do?
I am unable to photograph the receipt completely. What can I do? We're sorry to hear you're having trouble photographing your receipt. This may be due to the automatic cropping, this results in a green area that should cover the entire receipt. If the cropping does not work, you can disable this function by clicking on the cropping symbol in the top left of the screen. Crop function on: Crop fu
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