How can I change the authorization flow of an invoice?
Note: this action is only possible for a user with the Finance role.
If an invoice is assigned the wrong person for approval, a user with a finance role can manually select a different authorization flow.
Make sure you are logged in in the Klippa Web App
In the left menu, navigate to Manage invoices
![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-03-13-at-15061_1j0oixn.png)
Open the invoice of which you want to change the authorization flow. Apply a new authorization flow by manually selecting one of the existing flows in the list next to 'authorization flow'.
![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-03-13-at-16292_kqftq1.png)
For invoices where a different authorization flow is required, it is also possible to apply a custom flow. Then click on the option "Custom" in the list next to "Authorization flow".
Choose one or more approvers and, if desired, choose:
Fixed approval order: the invoice will go to the approvers in the order in which the approvers are displayed in the screen.
Number of approvers needed: for example 2 out of 3 approvals needed from the 3 approvers
Lastly, click on Apply and save authorization flow to apply the modified workflow.
![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-03-13-at-16300_1lfvmf6.png)
If an invoice is assigned the wrong person for approval, a user with a finance role can manually select a different authorization flow.
Make sure you are logged in in the Klippa Web App
In the left menu, navigate to Manage invoices
![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-03-13-at-15061_1j0oixn.png)
Open the invoice of which you want to change the authorization flow. Apply a new authorization flow by manually selecting one of the existing flows in the list next to 'authorization flow'.
![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-03-13-at-16292_kqftq1.png)
For invoices where a different authorization flow is required, it is also possible to apply a custom flow. Then click on the option "Custom" in the list next to "Authorization flow".
Choose one or more approvers and, if desired, choose:
Fixed approval order: the invoice will go to the approvers in the order in which the approvers are displayed in the screen.
Number of approvers needed: for example 2 out of 3 approvals needed from the 3 approvers
Lastly, click on Apply and save authorization flow to apply the modified workflow.
![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-03-13-at-16300_1lfvmf6.png)
Updated on: 13/03/2024
Thank you!