Articles on: Error messages integrations

Integrations call error: Forbidden - user division is not within division scope

Solution:

The following steps should be performed to give Klippa access to the relevant administrations:

In Exact Online, go to import/export.
Click on the App permissions button, located under the other header.
Click on Klippa for the user who authorised the connection with Klippa.
At the bottom of the page at permitted companies you can see to which administrations Klippa has access to.
If you click on manage administrations you can add administrations by selecting them.

Updated on: 20/02/2024

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