> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.klippa.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to re-connect with Exact Online?

||| Note: only the administrator (user with an admin role in Klippa) of the Klippa account can re-establish the connection with Exact Online.

In which cases does the connection need to be re-established?
* You want to adjust the Exact Online profile with which the connection was made. For example: a SYSTEM user instead of an employee user account).
* You want to adjust the permissions. For example: you have given permission to synchronise one administration and now want to synchronise multiple administrations.

| When re-connecting, the account configuration regarding the synchronised data is retained. For example, the general ledger accounts linked to categories.

To re-establish the link, you must first revoke the current permissions in Exact Online. Read more about App permissions on [Exact's support page](https://support.exactonline.com/community/s/knowledge-base#All-All-HNO-Reference-general-gen-oauthpermr)

||| Note: You must have the **Manage License** role to manage apps for all users. Check whether you and other users have access rights to the administrations for which you want to manage app access. See **Your rights** in Exact Online.

1. Log in to Exact Online. **The page Overview > App permissions** allows you to revoke permissions from apps per user or administration.
2. Navigate to **User name > My Exact Online > Security centre**.

![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-02-19-at-09260_1b3qkxe.png)

3. Then scroll all the way down to the page Overview | App permissions. Here you can see which administrations are synchronised to Klippa.

4. Click on Revoke for the correct application.

![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-02-19-at-09272_a09xid.png)

You can then disconnect and reconnect the connection in Klippa:

1. Open the Klippa Webb App and on the menu on the left, navigate to the **Company settings**.
2. The  **Company settings** you will find multiple menu items. Click on Company settings > Connections.
3. In the overview of the connections, look for Exact Online and click on **Disconnect**.
4. Search for Exact Online again and click on connect. You will now be redirected to the Exact login page.

| Warning: Use the login details of an Exact Online account with at least the following rights for the administration that will be used in Klippa:

* System: Create and change administration-related electronic messages.

* Financial bookings: Enter, edit and delete bookings.

The rights per user can be found in Exact Online by navigating to **Master data > Users > Overview**. 

5. Enter your Exact Online username and password here.

![](https://storage.crisp.chat/users/helpdesk/website/4cae8d8acec84400/screenshot-2024-02-19-at-11221_mx18dl.png)

6. Select the administrations you would like to use in Klippa.

7. Then grant permission and press save. The connection is now successfully established.